What is Dynamics 365 Customer Experience?

Dynamics 365 CE (Customer Experience) is a cloud-based customer relationship management (CRM) software solution that is part of the larger Dynamics 365 suite of business applications offered by Microsoft.

Dynamics 365 CE helps businesses manage their customer interactions and relationships by providing tools for sales, marketing, customer service, and field service. It allows businesses to track and manage customer interactions and information, automate processes, and analyse data to gain insights into customer behavior and preferences.

Dynamics 365 CE is designed to be highly customisable and can be tailored to meet the specific needs of a business. It also integrates with other Microsoft products, such as Office 365 and Power BI, as well as third-party applications.

Overall, Dynamics 365 CE is a powerful tool for businesses looking to improve their customer relationships and streamline their customer-facing operations.

Why choose Dynamics 365 CE?

D365 Customer Engagement is a powerful and flexible CRM system that can help businesses improve their efficiency, productivity, and profitability.

Specialised Industry Solutions

Education

NPOs

Property Management

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Pricing Table

Choose your Solution

PLANS EXCLUDE LICENCING COSTS ASSOCIATED WITH DYNAMICS 365

Sales or Service

R
120k
Starting at
Contact & Account Mgmt
Sales Business Process or Case Management Process
Email integration
Document management
Resource Views
Management Dashboards

Marketing

POA
Excl. Marketing Licences
D365 Marketing

NPOs

R
60k*
Starting at | On Approval
Contact & Account Mgmt
3 Step fundraising process
3 Step Case management process
Email integration
Document management
Knowledge Base
Resource Views
Management Dashboards

Learn More with our Specialist Team